How to Get Through the "Ick" | Women in the Boardroom

Recorded webinar

How to Get Through the “Ick”

At some point, we all disagree – even if we are trying to agree! The best of intentions can set off a firestorm, and when we are already on shaky ground, things can go from bad to worse in 20 seconds.  In this webinar, participants will:


  • Gain a deeper understanding of conflict and conflict resolution;
  • Learn the six phases of the conflict resolution process and the five styles of effective resolution so they can navigate different types of conflict successfully;
  • Identity markers of a “conflict in progress”;
  • Learn to use basic communication tools and stress and anger management techniques to mitigate tension.




Jinnie (English) Cristerna

Date & Time

December 12, 2012
12:00 PM ET


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About the Speaker

Jinnie (English) Cristerna

President and CEO of International and Chicago High Achiever

Jinnie (English) Cristerna knows what it’s like to strive to become a high achiever. Like many highly-accomplished professionals, her success didn’t exactly come easily.  But with persistence, hard work, and a ‘never-say-die’ attitude, Jinnie has reached astounding levels of both personal and professional success.


Jinnie specializes in a number of professional development areas, such as: leadership, dynamic critical thinking, power and control, women and minority issues, conflict management, interpersonal skills, personality development, communication, executive assessments., performance coaching, and taekwondo sports psychology. She also specializes in a number of personal development areas, such as: depression, anxiety, personality disorders, familial and romantic relationships, cognitive-behavioral therapy, psycho-dynamic therapy, hypnotherapy, Asperger’s disorder, and survivors of abuse and trauma.


As with her professional endeavors, Jinnie is also a high-achiever in her personal pursuits and hobbies. She is the 2008 US OPEN Tae Kwon Do Silver Medalist, and 2008 US Tae Kwon Do National Gold Medalist. She is also the author of the book, “The High Achievers Guide to being a Decent Parent”.


Despite her numerous professional accolades and personal accomplishments, she isn’t resting on her laurels: Jinnie is currently a Ph.D. Candidate at the Institute for Clinical Social Work. Jinnie resides in Chicago with her husband, Cleiby, and is the mother of four amazing children, all of whom practice taekwondo and one of which is the 2010 Youth Olympic Taekwondo Bronze Medalist.

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